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System Management Service (SMS) is an interesting service that all Application Enablement Servers run by default with no need for licensing, it exposes management features of Communication Manager. This service enables its clients to display, list, add, change...

In this entry we will document the process to apply updates in an Application Enablement Server, this what we will be applying: 812Plus_LSUPatch14.bin                               <- Linux Security Update Patch aesvcs-8.1.3.4.0.2-servicepack.bin           <...

In this entry let’s work in integrating an Application Enablement Server to a Communication Manager and create TSAPI CTI link that we will be testing in the next entry. We will assume that the CM and AES servers are already deployed, connectivity is in place a...

In a previous entry we integrated Application Enablement Services and Communication Manager setting up a TSAPI CTI link to be used by a 3rd party software. In this entry we will work creating a new TSAPI user that will be used for external applications (we wi...

In the last entry we worked with AES, CM and TSAPI cti links, this entry will be short but we will show how to locate AES logs and how to enable TSAPI debugging. Logs can be seen using the web page navigate to Status -> Logs -> Error Logs: They...

In this entry we will focus in upgrading an AES version 8.1.2 to 8.1.3, to accomplish this we will fist deploy a new VM with OVA 8.1.3 file version and we will connect it into the network using a temporary IP address, allowing us to perform preparation task an...

Here is a list of useful commands in Avaya AES. Checking services service aesvcsSpiritAgent status service subagent1 status service subagent2 status service snmpd status systemctl status aesvcsSpiritAgent systemctl status subagent1 systemctl status s...

    Error starting domain: requested operation is not valid: network 'default' is not active       ─$ sudo virsh net-list --all        [sudo] password for csr:   Name      State      Autostart   Persistent -------------------------------------------...

Initial password acme  you will need to setup a new password en password is packet enter setup product, press 1 to modify then 5 for sbc enterprise then s to save enter command setup entitlements then 1 for session capacity enter 100 then save ...

Every Linux System has three options to clear cache without interrupting any processes or services. 1. Clear PageCache only. # sync; echo 1 > /proc/sys/vm/drop_caches 2. Clear dentries and inodes. # sync; echo 2 > /proc/sys/vm/drop_caches 3. Clear p...

Avaya system manager patch upgrade 8.1 Download patch and upload to /swlibrary chmod +x System_Manager* this will modify all files with the name of System_Manager and set it as excecutables ./System_Manager_8.1.3.7_r813715592.bin root >./System_Manager_8...

To configure geographic redundancy for Avaya System Manager 8.0, you will need to perform the following steps: Determine the roles of the System Manager instances: The primary instance will be the active instance, and the secondary instance will b...

On the home page of the System Manager Web Console, in Services, click Inventory > Manage Elements. On the Manage Elements page, select System Manager. Click More Actions > Manage Trusted Certificates. Click Add. On the Add Trusted Certificate page,...

1st time login into avaya system password default password is avaya123 for admin account must change password first time to reset admin password logon to https://ip-smgr/local-login instead of /SMGR or /network-login logon with cust CLI user and password ...

Before you begin To store the backup on the default remote server, you must configure the following information on the SMGR Element Manager page: IP address, port number, user name, and password of the remote server Filename of the backup file...

Avaya SBCEs requires patches and hotfixes to be applied regularly. In this entry lets document the procdure to install a hotfix in a Avaya SBCE 8.1.3 Its important to mention that: the procedure is similar for the EMS and SBCE devices. root access is...

The following procedure was applied to Upgrade Avaya SBCE solution from 8.1.0 to 8.1.2 One key note using this procedure is that the current VMs were not upgraded, new VMs were deployed (maintaining old VMs were turned off and keep just in case rollback is re...

In a previous entry an upgrade to Avaya SBCE solution was implemented migrating the backup from the current (old) to new VMs. In this entry an upgrade will be implemented but using the same production VMs. Its important to mention that this upgrade will take ...

Build random virtual machine, on OS tab select do not use any media   Upload qcow image to proxmox server (works on smb share as well) navigate via terminal shell (not via ssh needs to be done via web gui) to file location /home/csr/Downloads/Lab/nnSCZ910p...

    Oracle SBCs have dedicated interfaces to be used for signaling and media, those interfaces are defined as sXpX when listing the interfaces. As defined in the first entry two interfaces will be created and configured dedicating one for internal (s0p0) c...