Troubleshooting
AES - TSAPI logging
In the last entry we worked with AES, CM and TSAPI cti links, this entry will be short but we wil...
AES - useful commands
Here is a list of useful commands in Avaya AES. Checking services service aesvcsSpiritAgent sta...
Retrieve CTI desktop log from agent machine
“Retrieve the CTI desktop log from agent machine.” There is a CTI log that gets saved on the...