# Genesys Cloud - Admin - Change Web Apperance - Preferences

## Access Preferences from sidebar, click your profile picture

### Notifications
[![](https://wiki.tinod.net/uploads/images/gallery/2026-03/scaled-1680-/nAeRMqQcxPu5EmXM-image-1773157914998.png)](https://wiki.tinod.net/uploads/images/gallery/2026-03/nAeRMqQcxPu5EmXM-image-1773157914998.png)

Click Preferences
[![](https://wiki.tinod.net/uploads/images/gallery/2026-03/scaled-1680-/FW5d5FYeCBEtVg3R-image-1773157929482.png)](https://wiki.tinod.net/uploads/images/gallery/2026-03/FW5d5FYeCBEtVg3R-image-1773157929482.png)

[![](https://wiki.tinod.net/uploads/images/gallery/2026-03/scaled-1680-/3E3TRplQbvch2vIV-image-1773157954117.png)](https://wiki.tinod.net/uploads/images/gallery/2026-03/3E3TRplQbvch2vIV-image-1773157954117.png)

[![](https://wiki.tinod.net/uploads/images/gallery/2026-03/scaled-1680-/peLNA1RJmUD0awH9-image-1773157979663.png)](https://wiki.tinod.net/uploads/images/gallery/2026-03/peLNA1RJmUD0awH9-image-1773157979663.png)

### Chat preferences

Navigate to preferences from sidebar your profile picture, click on chat

[![](https://wiki.tinod.net/uploads/images/gallery/2026-03/scaled-1680-/ZYUhvBLiy5PlrNTC-image-1773158064120.png)](https://wiki.tinod.net/uploads/images/gallery/2026-03/ZYUhvBLiy5PlrNTC-image-1773158064120.png)

[![](https://wiki.tinod.net/uploads/images/gallery/2026-03/scaled-1680-/xEWzeMv3pWmMpKpB-image-1773158081786.png)](https://wiki.tinod.net/uploads/images/gallery/2026-03/xEWzeMv3pWmMpKpB-image-1773158081786.png)

[![](https://wiki.tinod.net/uploads/images/gallery/2026-03/scaled-1680-/uOYpI0J7tJ8cG7fF-image-1773158097508.png)](https://wiki.tinod.net/uploads/images/gallery/2026-03/uOYpI0J7tJ8cG7fF-image-1773158097508.png)

[![](https://wiki.tinod.net/uploads/images/gallery/2026-03/scaled-1680-/LYTwaweOHFskD0os-image-1773158111911.png)](https://wiki.tinod.net/uploads/images/gallery/2026-03/LYTwaweOHFskD0os-image-1773158111911.png)

[![](https://wiki.tinod.net/uploads/images/gallery/2026-03/scaled-1680-/PRJTDclrgxUD6hQ7-image-1773158127444.png)](https://wiki.tinod.net/uploads/images/gallery/2026-03/PRJTDclrgxUD6hQ7-image-1773158127444.png)

### Reset Password

[![](https://wiki.tinod.net/uploads/images/gallery/2026-03/scaled-1680-/QGPg7y8PQ7wO5nji-image-1773158290761.png)](https://wiki.tinod.net/uploads/images/gallery/2026-03/QGPg7y8PQ7wO5nji-image-1773158290761.png)

[![](https://wiki.tinod.net/uploads/images/gallery/2026-03/scaled-1680-/kNBLYURLSlr71OYt-image-1773158304990.png)](https://wiki.tinod.net/uploads/images/gallery/2026-03/kNBLYURLSlr71OYt-image-1773158304990.png)


### Voicemail Pin

Type in your new PIN and Change Pin

[![](https://wiki.tinod.net/uploads/images/gallery/2026-03/scaled-1680-/ElScom1Azl2J2NC6-image-1773158377539.png)](https://wiki.tinod.net/uploads/images/gallery/2026-03/ElScom1Azl2J2NC6-image-1773158377539.png)

### Language Preference

[![](https://wiki.tinod.net/uploads/images/gallery/2026-03/scaled-1680-/selF22vt1RTQydiK-image-1773158455961.png)](https://wiki.tinod.net/uploads/images/gallery/2026-03/selF22vt1RTQydiK-image-1773158455961.png)


### Sound Preference

[![](https://wiki.tinod.net/uploads/images/gallery/2026-03/scaled-1680-/MRrQCc06g6sDsszl-image-1773158505225.png)](https://wiki.tinod.net/uploads/images/gallery/2026-03/MRrQCc06g6sDsszl-image-1773158505225.png)

### To select a headset
[![](https://wiki.tinod.net/uploads/images/gallery/2026-03/scaled-1680-/li81VHVDH4XtFOqB-image-1773158625353.png)](https://wiki.tinod.net/uploads/images/gallery/2026-03/li81VHVDH4XtFOqB-image-1773158625353.png)

### Video settings

[![](https://wiki.tinod.net/uploads/images/gallery/2026-03/scaled-1680-/puJkhOLEcNsGlaaN-image-1773158757551.png)](https://wiki.tinod.net/uploads/images/gallery/2026-03/puJkhOLEcNsGlaaN-image-1773158757551.png)